You may be a company just starting out or with a lot of experience but to be competitive you need to have reviews. The more reviews you have the more balanced your star rating will become. So not only will the more negative reviews be a low priority but people will see that the business is customer-focused. 40% of people say that reading one to three reviews helps them decide whether they want to use this business. So how can you increase your reviews?
By following the 20 steps specified about you’ll get better reviews and more customers overall for your business. Don’t shy away from the negative reviews and make sure to take the feedback to heart this is the only way the business can improve. After all, isn’t the customer always right?