Welcome to the latest edition of Local Services Ads Partner Updates, delivered by LocalView! In this issue, we bring you the most relevant professional service, verification, & onboarding updates in the world of Local Services Ads. Here’s what’s been happening:
Google is introducing a new process to assist providers in restarting their background checks (from the beginning) in the following situations, for both Evident and Pinkerton:
This new process is designed to unblock providers who were encountering difficulties during background checks and allows them to restart the process after they have been dropped off. If your provider qualifies for any of these scenarios, please reach out to Google’s support team to request a Background check refresh.
Due to the challenges presented by COVID-19, the following license extensions have been implemented:
These extensions provide relief to providers affected by the pandemic and offer more time to meet licensing requirements.
Following the completion of the Evident Business Entity application, providers now have the ability to remove Field Workers from their roster at any point before adjudication. It’s important to note that after completing the Business Owner background check, providers will not be able to access the Evident flow from their Local Services Ads dashboard. Therefore, it’s crucial to reach out to Google’s support to receive a custom link that allows re-entry into the Evident portal for the purpose of removing applicable field workers.
Local Services Ads has updated the maximum number of Featured Professionals allowed to be displayed on the provider’s profile page. The system will now only show a maximum of 10 “Featured Professionals.”