When a drain pipe is clogged under the house, the basement is flooding, or a toilet is overflowing, homeowners don’t browse social media looking for a plumber.
They don’t scroll Instagram.
They don’t compare branding.
They don’t care who has the trendiest website or best-looking service vans.
They open Google and type “plumber” or “plumber near me.”
And whoever shows up at the top gets the call.
Let’s break down what homeowners actually see when they search for a plumber in Chicago.
Google displays results in this order:
Most marketing agencies historically focused on SEO—buying backlinks, creating content pages, and ranking websites.
But today, organic SEO is the last section on the page.
For a homeowner to reach it, they have to scroll past:
And even then, the top organic results are often Wikipedia, BBB, directories, or Yelp—not plumbing companies.
That alone should remove any doubt about where the real calls come from.
In Chicago, the company receiving the most calls is consistently Roto-Rooter Plumbing & Water Cleanup.
What’s interesting is that there are other plumbing companies with:
Yet they still appear lower in Local Services Ads.
For example:
This makes one thing clear:
Reviews and experience matter—but they are not the deciding factor.
From analyzing plumbing markets across major cities, one rule consistently holds true:
The business in position one gets the highest-quality calls.
Not price shoppers.
Not comparison shoppers.
Customers ready to book immediately.
Pay-per-click ads charge every time someone clicks—whether they become a customer or not.
Local Services Ads work differently.
With LSAs:
You’re not paying for traffic—you’re paying for intent.
That’s why LSAs are typically far more cost-effective than PPC, especially in competitive markets like Chicago.
Google Business Profiles are still important—and they generate free leads.
However, ranking a plumbing business across a large metro like Chicago is extremely difficult.
Why?
GBP works best for:
But for core plumbing searches across a large city, LSAs consistently outperform GBP.
Local View focuses on one thing only:
Local Services Ads optimization.
We don’t offer SEO, social media, or generic digital marketing.
We built proprietary software that:
There are fewer than 50 Apple Maps partners in North America—and Local View is one of them.
This allows us to automate and optimize LSA performance at a level traditional agencies cannot.
We work with one plumbing company per city.
That’s it.
Our goal is to:
We don’t pin our own clients against each other.
Homeowners don’t choose plumbers based on branding during emergencies.
They choose whoever appears first on Google.
SEO, PPC, websites, and branding all have their place—but nothing beats visibility at the top of Local Services Ads when urgency is high.
If you’re not there, those calls are going to another company.
Not because they’re better plumbers—
but because they showed up first.
We’ve broken down how this plays out in other major markets as well. If you want to see how Local Services Ads perform for plumbers in different cities, check out our Nashville and Seattle case studies.
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